Shipping policy

Shipping Policy
Thank you for shopping at glowmira.fr. Here are the details regarding our shipping terms.

Order Processing Times
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receipt of your order. You will receive a confirmation email once your order has been shipped, containing a tracking number.

Delivery times and costs
Metropolitan France: 3 to 7 business days — $3.86 or free for purchases over $27.99

Europe: 5 to 10 business days — $9.86

EU: 2 to 8 business days — $4.86 or free for purchases over $44.99

International: 7 to 20 business days — $14.86

Delivery times are approximate and may vary depending on the destination and logistical conditions.

Order tracking
Once your order has been shipped, you will receive a tracking email. If you do not receive this email, please contact us at contact@glowmira.fr.

Delivery issues
GlowMira is not responsible for delays due to events beyond our control (customs, strikes, weather conditions, etc.).
If your order is marked as “delivered” but you have not received it, please check with your post office, neighbors, or building manager before contacting us.

Customs fees and taxes
For deliveries outside the EU, customs fees or local taxes may apply and are the responsibility of the customer.

Incorrect or incomplete address
Please carefully check the address you entered when placing your order. GlowMira cannot be held responsible for non-delivery in the event of an error.

Contact
If you have any questions about your shipment, please write to us at: contact@glowmira.fr.