Refund policy

Return and Refund Policy – GlowMira

At GlowMira, your satisfaction is our priority. If you are not completely satisfied with your purchase, you have 30 days from the date of purchase to return your product to us.

Eligible Products for Return

We accept returns of defective or non-defective products, provided that:

The product is unused and in its original packaging.

All original accessories, manuals, and components are included in the package.

The request is made within 30 days of purchase.

Exchanges
We also accept exchanges. For any requests, you can contact us:

Directly via your customer account on our website

Or by email at: contact@glowmira.fr

Return shipping costs
Return shipping costs equivalent to 5% of the product price will be deducted from the refund amount (except in the case of an error on our part or a defective product).

Refund procedure
Once the product has been received and inspected, we will send you a confirmation email. The refund will be made within 7 business days via the original payment method.

Return shipping
Returns must be sent to the following address:
Thibaut Berthaud, 15 rue du bois bretoux, Saint-Laurent-d'Andenay, 71210, France


We do not guarantee receipt of returned items.